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ProducT Forum Details
Title Urgent : Delivery issue due to incorrect address
Posted by STHSW_팀원 (ip:)
  • Date 2018-06-20 17:12:01
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[ Original Message ]

Hi,


My order no. is 20180611-0011320

I've found out that my parcel has no address except my name and post code.

I've talked to Australia Post and they said sender should correct the address thru Korean post.

Otherwise they will send this back to Korea.


I don't know what went wrong but I put correct address when I placed my order.

Please check for me ASAP.


---------


Dear HYOJUNG Kim


Thank you for your message and we are sorry about this issue :( We have made the request through Korean Post but it can take 24~48 hours to receive the confirmation. We will get back to you as soon as we have an update.

We appreciate your patience.


Thank you for shopping with us and have a great day!

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