[ Original Message ]
Because I have been waiting for a long time, you only need 3 to 12 days when ordering. Now I don't want any clothes. So can I arrange for me to refund the money?please
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Thank you for contacting us,
We are sorry, due to a high volume of orders during the summertime, we were expecting some delays.
Please note that orders take 3-12 business days to process (excluding weekends and holidays). So, according to our policy, your order should be shipped by September 10th.
However, due to the circumstances, we understand your willingness of cancellation.
Please note we have successfully canceled your order and processed the refund to your credit card.
We have attached the proof of refund for your reference. The refund can take up to 5 days to appear on your account.
Again, we are sorry for the inconvenience.
Thank you for shopping with us and have a great day!
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