안녕하세요

배송 언제쯤 되는지 문의 드립니다.

감사합니다.

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Hello seoju kim

Thank you for contacting our Customer Care Services.

We try our best to swiftly send purchased items as soon as possible.

As you may already know, orders take 3-12 business days to process (excluding weekends and holidays). So, according to our policy, your order should be shipped by November 19th (Korean time)*

Having checked order 20191103-0002649 , we are have the following item(s) ready:

-15 Colors Polar Long-Sleeve Top

- -5kg Photoshop Retouched Stockings vol.3

We are only waiting to receive the following item(s): Santiago Button Line Long Dress

Unfortunately, we cannot give you the exact date on which it will be ready but you are welcome to contact us again if you wish for an early update on your order status. If you need your package before a specific date, please let us know the date so we can monitor it accordingly. If there are some items that are not ready by the aforementioned date, they may be sent in a separate package later, for no additional charges.

You will be notified by email with your package tracking number when your order is on its way.

We appreciate your patience.