Destination countries may levy taxes on your purchased goods, which the receiver will be responsible
for. CHUU is not responsible for unpaid customs taxes, and will not provide refunds for orders sent back
due to customs issues. Please check your country’s customs policies before placing your order.
Shipping Carriers
We ship with DHL Express expect the following countries:
* We ship to Hong-Kong and Singapore with SF Express
* European orders are shipped with EMS
For Greece and Italy orders, we are unable to use with EMS.Your order will ship with DHL Express. Please expect some taxes.
For the Netherlands, we are unable to use with EMS. Your order will ship with FEDEX.Please expect some taxes.
Please note that we are unable to ship to Ukraine at the moment.
We are unable to ship to Russia.
Shipping Duration
Orders take 3-12 business days to process. Depending on the status of our
manufacturers, some products may take longer. Because of the nature of the Korean fashion market, some
delays are inevitable and can delay your order by up to 20 business days. Please kindly understand that CHUU does NOT offer cancellations due to these delays.
One thing to note is that these delays are true for ALL customers of our brands, Korean and foreign alike.
We would like to assure our customers that we will do everything we can to deliver your order as fast as
possible to wherever you are. In case of delays, please know that we are working to serve you best. We
would like to warn our customers in advance that all footwear are likely to take longer due to their
popularity and manufacturing process. Please keep this in mind and order well in advance from the date you
need it, to ensure they arrive in time! Your tracking code will be sent to you via email once it is
shipped. Shipment takes 3-12 business days, although certain regions may take longer. If your package does
not arrive within 8 business days from shipment, please contact our customer service center.
Failure to Deliver
CHUU is not responsible for packages sent back due to factors outside our control, such as the absence
of the recipient, customs, etc. Additional shipping charges will result from such situations, which is not
the same as our usual discounted shipping charge. When a shipment is sent back, there will be an email
regarding the situation, and when proper action is not taken within 3 weeks, we reserve the right to
dispose the shipment.
Recently Viewed Items
최근 본 상품 목록
상품명
판매가
You have no recently viewed items.
This window will automatically close when payment is processed.
Do not close this window until processing completes.